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Communications Policy

We may communicate with you in a variety of different ways including by email, voicemail, mail, text and SMS messaging, and in person. Some communications occur through multiple channels. Such communications are confidential and only intended for you or persons authorized to act on your behalf. By using the Service, you acknowledge the following communications-related practices.

Preferred Lender Terms and Conditions

By opting in to SMS notifications from Preferred Lender, you agree to the following terms:
• Message Frequency: Message frequency varies based on your preferences and loan activity, with up to 100 messages per week.
• Opt-Out: Reply STOP to unsubscribe at any time, or update preferences via the Preferred Lender Portal at https://portal.preferredlender.us/.
• Costs: Preferred Lender does not charge for SMS notifications, but message and data rates may apply per your mobile carrier’s plan.
• Customer Support: For questions or support, contact us at support@preferredlender.us.
• Privacy Policy: View our privacy policy at https://preferredlender.us/privacy.

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